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Questions For Supers
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checked and is believed to be accurate; however, no responsibility is
assumed for inaccuracies. The Supers Technical Association reserves the right to make changes
to any and all content without notice, and to edit all questions and answers
received for accuracy or clarity, or for any other purpose.
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complete, and current, the Supers Technical Association makes no warranty as to its accuracy
or completeness of the content. It is your responsibility to verify any
information before relying on it. The content of this site may include
technical inaccuracies or typographical errors. From time to time changes
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QUESTIONS POSTED
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Question #199:
I just wanted to know, being that I'm a live-in
building superintendent in a co-op building (43 units), that I
should be in a union? And do you think that I should ask management if
I could join a union.
Post your answer
Answer: The Superintendents Technical
Association has both union and non-union members. It is the
Association's policy NOT to get involved with questions of union
versus non-union. Sorry we can't help you. This is a choice YOU alone
have to make.
Pgrech
Answer: You can get more info on
which to base your decision from the union's website at
http://www.seiu32bj.org/.
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Question #198:
I live in a 20 story building with about 260
units. This is a post war building with central heating and air
conditioning, with oil fired boiler. When I inquired about adding a
roof deck I was advised that this would be unhealthy and that people
that used it could literally turn green. I was never able to get
another explanation. Other than structural issues, what are other
areas of concern with adding a roof deck, especially health concerns.
Post your answer
Answer: There may indeed be health issues: If I read the
question right you are in a central air-conditioned building, so there
is usually a cooling tower. The cooling tower many years ago was
responsible for Legionnaires Disease. Poor maintenance of this
equipment can lead to sickness. The cooling tower water has chemicals
added to it. So a proper answer depends on the maintenance of the
cooling tower, as well as how close any planned deck is to the cooling
tower.
Pgrech
Answer: There are NO health concerns with adding a roof deck,
unless you want to consider the construction noise from building it,
or the sunburn you might get from sunning yourself on it. Whoever told
you that a roof deck could turn you green is either a kook or was playing with you.
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Question #197:
Where can I find a standard sprinkler/standpipe
inspection form to use for my monthly inspections?
Post your answer
Answer: This is a very simple form you can get from any
superintendent who has a standpipe and sprinkler system in their
building. If you still have a problem getting the forms feel free to
contact me at cardona1009@aol.com,
we can work something out and make them available to you.
Roberto Cardona
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Question #196:
I just recently moved into a home converted to 4
different units. The heat is included, and that is the problem. Under
habitability laws, how warm must the landlord keep the home. I have
talked to several residents and they to have said the place is
extremely cold. On average 58-62 degrees.
Post your answer
Answer: It appears, after reading some of the applicable law about
landlords supplying heat in the
Housing Maintenance Code AND the section on heat in the
Multiple
Dwelling Law, that your heat may be below the minimums set by
those laws. However, the question remains whether or not the
building in which you live comes under these laws or not. I believe it
does, but it's something you must determine for yourself. You can always call 311
and file a heat complaint when you believe the heat is too low, and
take it from there.
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Question #195:
In
my refrigerator water is leaking out on the floor, while is it on. Can
anyone tell me what is the problem.
Post your answer
Answer: Unless your refrigerator is very old, it has a
plastic catch pan to collect condensation at the bottom, whether it's
self-defrosting or not. It could have a hole or be missing. If you
have an ice making unit, the feed system could be leaking.
Answer: Your drain hose may also be
plugged. You will see it coming from the rear of the fridge leading
down to the pan. Pull it off, blow it out with your mouth, or
compressed air if need be. Plug back in and you are flying.
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Question #194:
Where can you go to get a supers license.
Post your answer
Answer: Briefly, there is no "Supers License" yet, although there
are
Certificates of Fitness and Licenses needed to show you can
operate and maintain certain equipment specific to your job. Please
read related questions & answers on our FAQs Page, and also on the
Supers &
Management Page.
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Question #193:
I have a large garage door in my building and
have been having lots of trouble with it. The repair companies I've
used haven't been very good, and I'm shopping around for another.
Anyone have a suggestion?
Post your answer
Answer: I found this very reliable
company called Guardian Gates. I have a contract with them. They will
respond the same day or if the emergency is extreme within a few hours
( depending on the time of day) The number is (718) 725-4700.
Chris Christensen
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Question #192:
The landlord provides heating in our apartment
block. What are his responsibilities regarding when the heating comes
on and how long it stays on?
Post your answer
Answer: The very basic minimum requirements for heat are enforced
by the City; further information is available
here.
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Question #191:
I did some painting
recently in my apartment and stupidly, I painted some of the standing
heater. I've been smelling a funny chemical smell, which I think is
coming from the heater. I have no idea what to do and am scared of
telling my landlord. Is it possible that the paint is burning when the
heater is on? will my landlord be very mad?
Post your answer
Answer: You are probably not in trouble with the landlord. Without
further information on what "heater" you have in your apartment, I'm
guessing it's a cast iron steam or hot water radiator? And painting
them is, while not necessarily an absolute no-no, not a particularly
good thing either. It will look better if you paint it, but will also
be insulated better, which you don't want - in most cases you want as
much heat from it as possible. Probably what you are smelling is the
fresh paint cooking (burning), and in a few days or weeks, when the
paint cures, the smell will stop. If you got paint on the vent,
however, you should call the landlord or super and have it replaced (a
few dollars to buy), because you may have stopped it up, which will
prevent it from doing its job. The vent must work if you want heat
distributed evenly in the radiator.
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Question #190:
I am a NJ licensed Stationary Engineer (1-C Blue
Seal steam/prime mover). I work at a cogeneration plant in NJ and have
about three years power plant experience. Due to possible lay-offs,
and lack of power plant/boiler operator jobs here in NJ, I am
interested in testing for a NYC high pressure boiler operators license
to open up some new opportunities. My question is simple: Will NYC
accept my work experience and allow me to take the exam? I've tried
the NYC.gov web site, but it doesn't specifically state anything about
work experience or reciprocity involving out of state licensed
individuals.
Post your answer
Answer:
Experience is
experience. As long as you can prove it there should be no problem.
New York also requires that you have three reference letters from
three different Licensed Stationary Engineers prior to taking the
test.
Pgrech
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Question #189:
What is the average tip doormen receive in New
York City for Christmas?
Post your answer
Answer: There really is no "average tip". Read the
FAQs page for some thoughts from
building support personnel, also scan the other question and answer
pages, especially the Supers &
Management category page, for more info on tipping.
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Question #188:
My new landlord is planning to
install an electronic key/magnetic lock proximity card system at our
entrance doors. The tenants are concerned with the failure rate of
this new system and the restriction of access to the building. Are
landlords allowed to restrict access to the entrance doors (in rent
stabilized buildings). Do these systems fail during blackouts? How
else might they fail?
Post your answer
Answer: There is no Code limiting the use of card entry,
as opposed to key entry, for rent stabilized apartments. If the
landlord is wise, he would install a battery back up, which would not
cost much more to install. I prefer the old key system, but that's
just me. Keep in mind that even though you pay rent, it is still the
landlord's property, and therefore he can restrict entry only to
tenants and family who live with them. Visitors are treated the same
way as the usual key way. By using a card system, it is better
protection for the building in general as you can not make copies and
give them out to people.
Pgrech
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Question #187:
Does anyone know of any good sheetrockers available in Brooklyn?
Post your answer
Answer:
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Question #186:
I am a super of 2 years. I do the cleaning,
painting, fixing walls, floors and plumbing. I get 160 dollars a month
that I never see and I have to pay rent. There are 6 apartments in the
building and 2 stores which I clean also. She is trying to make me pay
back rent also, 1000 for a two and a half room apartment. Do I have
any rights?
Post your answer
Answer: Your rights now, 2 years after hiring, depend in large part on the agreement in
effect at the time of your hiring. If you have nothing in writing to
spell it out, then your owner has the upper hand, and you have two
main choices, neither of them ideal: you can stay and live with it or you
can find another job. The only other choice is to negotiate a better
deal with your landlord, but since supers of small buildings come so
cheaply, it will be very easy for her to replace you instead of
negotiating with you. You have 2 years experience now, so I suggest
you start looking for another job. Write a resume, incorporate your
previous work experience if it helps, and go for it. There are many
jobs available on this site. You may be able
to find a much better position for a lot more money.
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Question #185:
I'm the super of a 50 unit Co-op on Long
Island. My manager informed me that when my vacation time comes I
cannot go on vacation unless I find a replacement. Is that my
responsibility or the manager's responsibility? Also, is this
replacement required to live in my apartment while I am away?
Post your answer
Answer: All policy is predicated on a mutual
understanding between a super and the management/board/owner. It
sounds as though you have not been at this building more than a year.
If no agreement was made when you were hired, I think that the
board/manager should be responsible for the fill-in super. They are
the only ones that can assess the substitutes' qualifications and
abilities. Also, no other super should need to use your apartment
while you are on vacation. I am a super in LI and I would not stand
for the board/manager telling me I'm responsible for the covering
super. Stand your ground and insist that it's not your responsibility.
Also, it should be a predetermined (what was the policy BEFORE you
arrived) policy and what that person will be paid to take your place.
Good Luck!
Gene Marabello
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Question #184:
I have lived for 14 years in a Manhattan
basement apartment and have just discovered that there is only one gas
and one electric meter for me, hallway lights on six floors, outside
lights etc. = shared meter with the landlord for which I have paid the
entire bill. Before now the meters were behind a wall which was ripped
down and updated meters installed. Upon asking the landlord he played
dumb. As if MAYBE before they updated the meters, they were separate,
but I saw with my own eyes the situation yet was too sluggish to
investigate until now. I have many years' worth of bills but not all
14 years. I was barely home except to sleep, and knew the bills were
high. Where to turn?
Post your answer
Answer: Your situation is not uncommon. Most small
buildings where the landlord does not live on premises use an existing
apartment in the same way. Contact the landlord and try to
resolve it. Otherwise, as a last resort, call HPD.
PGrech
Answer: Call NY State Public Service Commission's
Complaint Line: 800-342-3377. They can help you. They have a direct
connection into the utility's computer and can bring your Con Ed bills
up on their screen. This unit of PSC is one of the state's best kept
secrets!
Dick Koral
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Question #183:
I live in a building that has 43 apartments. I'd like to know if we're
supposed to have a super on the premises?
Post your answer
Answer: The number of units in the building is only one factor
among many. And, it's OK for the super to live, rather than IN the
building, within several hundred feet of the building. Someone will no
doubt be able to answer you with more clarity, but for starters read
the applicable question and answer on the FAQs page. Also, look under Categories:
Supers & Management and read the
questions and answers there, especially Question #69.
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Question #182:
I need the phone number to report lack of heat in my building.
Post your answer
Answer: 311.
This is now the only number to use for ALL non-emergency calls
to the City. Lack of heat in your building, while it is important
especially as it gets colder, comes under non-emergencies. That number
is 311. (See the advertisement for 911 and 311 in the right column of
this page).
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Question #181:
What are the rules for permanently affixing window gates/bars to
the exterior of a building? Is this consider a fire hazard? What is
the NYC Building Code, if any, for this?
Post your answer
Answer: The New York City Health Code (Section 131.15)
requires DOHMH-approved window guards to be installed and maintained
by the owner, manager, or agent of a multiple dwelling (building with
three or more units). Each year, landlords or managers must give
tenants a form that should be filled out and returned to inform the
building landlord or manager if a child ten years of age or younger
lives in the apartment. The tenant should also provide information on
whether window guards need repair, or if window guards are requested
even if no children live in the apartment. Tenants may not refuse
window guards if they have a child ten years of age or younger living
in the apartment.
Dick Koral
Answer: First of all, safety bars are a safety code in
multistory buildings in NYC where children are present. I'm sure that
safety bars are not an issue so long as there is access to and from
the apartment above the guard. Gates that cover the entire window must
have quick releases or similar device to allow the quick opening of
the gate in the event of a fire or other emergency requiring egress
through the window.
Gene Marabello
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Question #180:
I'm renting an apartment in which my bedroom
shares a common wall with my roommates bedroom, which creates an issue
with respect to sound/privacy. I would like to know what is the most
economical soundproofing solution (under $200), which would be easy to
install, limiting the use of glue so as not to damage the wall upon
removal?
Post your answer
Answer: What really kills sound
transmission is mass. Try rearranging both rooms to put as much
furniture against the wall as possible. Heavy hangings (art, drapes,
etc.) will also help here. A real job would be much more than $200 and
involve measures that would alter the wall cavity. Another strategy is
to buy a "white noise" device that masks other noise. Look in
electronics stores.
Dick Koral
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Question #179:
In the building that I work they have 4 gas boilers and 2 pumps. On
the 3rd floor hallway the radiator does not get hot, but on the other
floors the radiators are hot. The radiator valve on the 3rd floor is
turned on. If I turn the temperature up it still doesn't get hot. I
would like to know what is the problem.
Post your answer
Answer: It is not possible to answer
your question with so few facts about your heating system. However,
one does suspect that the radiator is air bound. See if bleeding the
air out of it helps. If not, one might suspect that the radiator valve
is in need of repair or replacement, or that the radiator is so full
of rust particles that they block the flow.
Dick Koral
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Question #178:
Where can I rent an insulation pumping
machine to pump into my home's outside walls?
Post your answer
Answer: The short answer is DON'T
try to do it yourself. Blowing insulation into a wall is a tricky
business. Do find three insulation contractors in the Yellow Pages,
check out their credentials and talk to customers who have use them,
before selecting one.
Dick Koral
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Question #177:
What license is required by New York to manage a boiler of a
residential building? If there is one, how/where can you get one, and
what does it cost?
Post your answer
Answer:
Precisely, one does not need a "license" to
operate ("tend") a boiler in NYC except for very high pressure
boilers, as used in power plants and very large institutions. In the
world of housing, we are talking about low pressure (max. 15 psi)
boilers. Then, two "Certificates" are required only if one is
attending a heavy oil (#6) boiler. (1) a Certificate of Instruction in
Air Pollution Control from NYC Dept. of Environmental Control (DEP)
and (2) a Certificate of Fitness for Operators of Heavy Oil Burners
from the Fire Dept. Get the details from DEP's and FD's pages on
www.nyc.gov.
Dick Koral
Answer: Go to Exams &
Certificates of Fitness on this website and read, specifically
questions 8, 11, 23, 45, 71, & 123. Also read pertinent questions
and answers on
our FAQs page. There's plenty on those
two pages to get you started on your quest.
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Question #176:
I have a GE Profile Quiet Power II
dishwasher, model GSD402Z02BB, installed in August 1998. It has begun
to spray black spots of a grease-like substance from the spray arm.
Repeatedly running distilled vinegar cleans some of the grease, but it
comes right back! Any ideas as to what is causing this continuing
problem?
Post your answer
Answer: If you don't have yours anymore, you can get an owner's
manual at www.geappliances.com,
besides getting lots of other information on your appliance. Unless
someone responds who has experience with your particular model or the
line generally, there will probably be no really good answer
forthcoming. Ultimately you may have to make a decision between having
a serviceman come out for between $100 and $200, or live with it and
keep cleaning it as you are doing now.
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Question #175:
Can sewer gases back up into my basement from an unused toilet?
The toilet has no water in it.
Post your answer
Answer: Yes. The wet seal acts as a
filter to keep out the gases and the same can be said about the hand
basin, the bathtub ,as well as your kitchen sink drain lines.
Roberto Cardona
Answer:
YES. The water in the bowl acts as a "wet seal", keeping the vent
gases from entering the apartment.
PGrech
Answer: Yes, the water does act as a
wet seal. In order to keep the sewer gases out be sure to keep water
in the toilet bowl. Adding two gallons of water to the bowl once each
month will solve this problem.
Joe Hogan
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Question #174:
Is the owner of the building allowed to dock the pay for a
sanitation violation ticket issued for improper stacking of cardboard
boxes?
Post your answer
Answer: It
is not unusual for an owner to make the super pay for the summons.
However, in many cases the landlord will do so after a few summons
have been paid: Landlord pays the first one or two tickets and gives
you a warning that he will dock you the next time.
PGrech
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Question #173:
In Manhattan a 20 Unit building has a fire exit that exits into a
vacant lot. The lot is not owned by the building and is kept locked
with a chain link fence. Is it legal to put the exit into someone
else's property with permission.
Post your answer
Answer: The fire code only requires egress to leave the
building. However, the owner of this building should check into this
issue and in particular see if there is an egress rider on the other
building's deed. If this empty lot is ever developed, then there could
be an egress problem with the Buildings Department. If not, then
ultimately it is this building owner's responsibility to comply with
the fire code.
Jeff Eichenwald
Answer:
Your question brings up a legal issue that we cannot answer on this
site. However with or without permission, the fire escape must be
available for the residents to exit the building without running into
any obstructions. A locked gate that cannot be opened by the person
exiting the fire escape is such an obstruction. Your question may
bring up new questions that will end up in costing a lot of money to
cure. I am not saying that any one should put money before safety. But
it is an issue if your building cannot afford to reroute the fire
escape to the street.
PGrech
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Question #172:
I
am a superintendent. A building manager also works in the same
building. I would like know if it is the super's and porter's
responsibility to clean the tenant vents. All of the apartments are
occupied.
Post your answer
Answer: See the answers to question #
152. Also see this
question and answer about duties and responsibilities of a super
on the FAQs page.
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Question #171:
Can you help me find information on energy efficiency retrofits
for multiple dwellings?
Post your answer
Answer: The principal agency
relating to energy in NY Sate is the NYS Energy Research & Development
Authority (NYSERDA). Go to
www.nyserda.org and get all the information you will need,
including incentive grants.
Answer: Go to Google search, put in energy efficient
retrofits" + "multifamily buildings as your search parameters.
You'll find many leads, links and much information, much more than you
can quickly digest.
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Question #170:
I live in an 18 unit co-op and our
superintendent / property manager is also an owner-occupant, is on
our board of directors, and is a real estate broker who has sold units
in this building. Is this unethical or illegal or neither?
Post your answer
Answer: There are several issues here. First, with a
building this small, I would suggest as we have done in my building (a
20 unit co-op), that you change the by-laws to make all shareholders
members of the board. You can still have a reduced number necessary
for a quorum. The main issue is that all meetings, whether shareholder
or board meetings, are open to all. This eliminates the cliques that
often form between the board and the rest of the building. The main
conflict in your building is that the building manager and super are
the same person. Normally, the manager supervises the super. Since
that is not possible, I would suggest that either a different person
be super or that someone else on the board act as the supervisor for
the job of building superintendent. Finally, it is not really a
conflict to have a building owner act a broker. In fact, this person,
since they also live in the building, would have more of an incentive
to find a responsible buyer for any unit sold.
Jeff Eichenwald
Answer: No,
it is not illegal to have the super be the manager, owner, on the
board and the broker. Is it ethical to have one person wear so many
hats? Since you raised the question, I guess you don't think it is.
Personally, I think the manager and or super Should NOT be on the
board. IF this situation has worked, and worked well in the past with
no conflict of interest, then why not. I personally would think that
it is unethical or at the very least a large conflict of interest. It
is VERY rare indeed that one person has so much power within a
building. I recommend talking to Mary Ann Rothman of Council of New
York Cooperatives and Condominiums.
Peter Grech
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Question #169:
I'm a building super of a 44
unit building in Queens, and I'm receiving $251.00 dollars a week
after tax. I want to know if by law, I am entitled to time and half
pay for the observed holiday I worked and seek pay compensation?
Post your answer
Answer:
See the answer to Question #152, a similar and related
question.
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Question #168:
I just bought a co-op in Queens that
has an old style flush valve toilet. I want to replace the toilet.
Among other reasons, on a few occasions I returned home to find it was
flushing continuously - perhaps all day. The downstairs neighbor has
threatened to go to the co-op board if there is another day when the
toilet runs endlessly all day long. Is there any advantage to getting
a new tank type toilet?
Post your answer
Answer: Whether you elect to
replace the flush valve or replace the entire water closet with a tank
type, you must now get a low-volume unit. It is likely that the new
low-flush valve will not completely flush the old style bowl. Talk to
your plumber to get the pros and cons. Another point: Talk to your
super. What is his or her experience with maintenance of the two
types. That may be the clincher.
Dick Koral
Answer:
There is no real
advantage to changing to a tank type toilet. To renovate from a
flush valve style toilet, the plumbing would have to be redirected to
come out of the bottom to feed the tank, which means you would have to
either break the tiles to set the pipe in the wall, or you would have
to lay the pipe over tile, which is unsightly. Flush valves do work
great, and actually they use less water than tank toilets, and flush
better too.
PGrech
Answer: Your problem is quite
common; I've worked on flush valve toilets for years. A number of things may
cause this to occur: the parts inside your flush valve (diaphragm) head
may be worn or damaged and simply need replacement. You may also have
air in your line, or the diaphragm may have "residual" which occurs
during shut downs. Many people do switch to toilets with tanks,
because during a shut down (the water supply to a line of bathrooms
are turned off), when the main water line is opened again air has to
be vented out of the lines, and if you are not home the combination of
air and water in your toilet can cause flooding in your apartment. as
well as the one downstairs. With the tanked toilet, that problem is
eliminated because when the tank fills up the water is shut off
automatically, therefore no flooding in your apartment.
Roberto Cardona
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Question #167:
We are a 50-unit coop in Brooklyn,
with a resident super. If the super is absent on vacation or leave, or
has been suspended or terminated, what are our interim coverage
requirements, and for how long may they properly last (for example,
must we have a 40 hr/week temp at all times, or will a part-timer
suffice for a few weeks)? Are there any firm rules? I didn't see any
provision for interim arrangements in city housing code.
Post your answer
Answer:
According to the NYC Housing Maintenance Code, the building with 9 or
more apartments must have a person performing "janitorial services" on
call 24/7. He/she need not live in the building. Name, address, phone
number of janitor must be posted prominently, preferably in the
mailbox lobby. [NYC Administrative Code Sec 27-2052 to 2055].
Answer: There are few firm rules
about this particular situation.
The answer to this could be interpreted differently by reasonable
people, based on a fair reading of the applicable laws. Neither the
Multiple Dwelling Law (New York State's applicable law) nor the
Housing Maintenance Code (New York City's applicable law) address the
specific issue of interim "janitor", as they are referred to in the
Housing Maintenance Code. It could therefore be logically and
practically inferred (certainly by this writer) that what you
reasonably do in the best interest of the residents of the building
will be acceptable in the short term.
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Question #166:
Before we signed a lease, we
discussed floor refinishing with the super. He said it would cost
$200. but I said I wanted the landlord to cover it since the floors
were crappy. On lease signing day, the landlord told the super in
front of us that he would pay him to finish the floor. The landlord
said we should probably tip him. On moving day, we gave the super $70
and thanked him for a wonderful job. Now the super is repeatedly
asking us for $200 since everyone who moves in pays him $200 he says.
We keep telling him that wasn't an agreement we made with him or the
landlord but he keeps asking. English is not his 1st language. We're
fearful he may deny service and we're afraid to ask him anything. Is
this legal? Any suggestions?
Post your answer
Answer:
This happened in the old
days, and was called key money. In modern times supers for the most
part do not do this kind of thing. If he did not do any service to you
that was not covered under your lease, then his requesting money from
you is illegal. I would try one more time in explaining to him that
you owe him nothing. Do it in writing, and mention that you did tip
him 70 bucks and if he persists then your only recourse would be to
inform management. He is obligated by law and by his employment to the
landlord to repair in a quick and competent manner any problems that
arise and that are covered by your lease. If he fails to do that, then
you have legal rights. In the end, I am not sure if all this is worth
it. No one likes to be squeezed, and we here at the Supers Technical
Association find
it distasteful and it undermines everything that the club stands for.
Good luck.
PGrech
Answer: If you did not
specifically agree at any time to pay him the $200 in question, then
you have no moral or legal obligation to pay it, no matter what the
other incoming tenants have paid him previously. Furthermore, it borders on -- if
it isn't outright -- extortion, and no super should be allowed to get away
with that. If he subsequently withholds normal services, or fails
to do timely repairs, because he feels you still owe him the money, it
could fairly be judged as extortion, and you should complain to
management. If management fails to address the issue with the super
and end the matter once and for all, you certainly have a right to
take it further. Good supers abhor this kind of behavior.
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Question #165:
Is a landlord required by law to paint an apartment every
time someone new signs a lease/moves into an apartment?
Post your answer
Answer:
No. Landlord is only
obligated to paint once every three years or as required by law for
Rent Controlled and/or Rent Stabilized leases. Read more in New York
City's Housing Maintenance
Code ,
and more
specifically: Subchapter 2, Article 3.
PGrech
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Question #164:
Our landlord states that they filed
for a permit to install a gas boiler when the weather was still warm.
They say due to red tape it is taking longer than expected, and it
will be another 4-6 weeks before we'll have heat. I'd like to be able
to find out from the City "when exactly" they filed, if they got all
the permits they need and if its really supposed to take 4-6 weeks to
install a gas line and to hook up a gas boiler. Can I find this out on
my own?
Post your answer
Answer:
Not
sure about the red tape. However, New York City and New York State
laws state that the landlord MUST provide HEAT after Oct 1, when the
temperature goes below 55 degrees, and must maintain an indoor temp of 68
between the hours of 6 am and 10 pm. All other times the landlord must
provide heat and maintain an indoor temp of 55 when the temp is below
40 [See heat requirements page].
THAT'S THE LAW. THE courts do not accept ANY excuses PERIOD. Your
landlord is obligated to find other means of providing heat if the
heating plant is unable to do so.
PGrech
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Question #163:
What is the typical number of
domestic water, steam, gas, and waste pipe risers on a typical 6-10
story brownstone building?
Post your answer
Answer:
Each apartment must be served by cold water
supply, hot water supply, and waste plumbing risers for each bathroom
and each kitchen. Also, in a typical small apartment building, one
combination steam supply - condensate return riser. That's 7. But,
depending on the layout, kitchens and baths that share a common wall
with other kitchens or baths in the same or adjacent apartment will
share the plumbing risers. From the aforesaid, you can figure how many
risers there are. Hint: Look at the number of plumbing pipes that
penetrate the roof. Multiply by 3. Then add the steam riser and you
have your answer.
Dick Koral
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Question #162:
Can anyone tell me whether or not my landlord is required
to provide me with phone jacks in my apartment?
Post your answer
Answer:
Verizon is required to install a network
interface as part of your service (there may already be one in place
from a previous tenant). Building owners are not required to pay for
this.
Answer:
The landlord is
required to provide only a "network interface," usually a large box
somewhere in the apartment, according to a Verizon rep. The tenant is
responsible for the phone jacks. I suggest that you call Verizon for
assistance (which will not be free!).
Answer:
The network
interface is just a bit larger than a normal jack, and has a jack in
it. It is usually placed as near as possible to the point of entrance
of the phone line into the apartment.
Answer:
Phone jacks,
like cable connections, are not part of the landlord's responsibility,
unless specified in your lease.
PGrech
Answer: Of course it depends on
the lease or rental agreement that you signed, but no lease/rental
I've ever heard of has provided that the landlord installs your phone
jacks for you. Normally the phone company must install at least one
when the service is turned on -- if there are none available already
-- and will install more for you if you wish, for a fee. If you want
more installed now, call any of those people looking for work on our
Situations Wanted page.
At least some of them would be happy to help you out.
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Question #161:
We live in a large 100 year
old prewar apartment building in Manhattan. The two apartments above
us are experiencing an occasional intense smell of sewage in a
bedroom. There is no evidence of leaks but the smell is coming from a
wall that does contain two pipes in it -- the pipes are perhaps six
inches in diameter, probably run the full length of the building, and
do not appear to go directly to any bathrooms. The smell is
particularly intense when there is a strong wind outside. The super is
pretending the problem does not exist as the smell is not always
present. He opened the wall, looked at the pipe and did nothing.
Please, what are the possible causes of this? Again, there is no
evidence of leaks. Post your answer
Answer: Every drain pipe riser is
accompanied by a vent pipe. The vent pipe, which is tied into the
drain pipe riser at each floor, allows the gases and air to move
upwards so the drain and sewer water can move downwards. The vent
under normal conditions is NOT carrying any waste. It only carries
gases. These vents are made of galvanized pipe. So when they break or
crack they will leak gases (including methane), yet not leave any
trace of a leak other than a smell. If your building is 100 years old,
that is your problem: the vent is leaking gas.
Peter Grech
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Question #160:
I am a Superintendent, working
in Brooklyn. Are there any maintenance courses that I can take to
upgrade my skills or better myself.
Post your answer Answer:
There are many. In Brooklyn, City Tech has a great line of courses in
building maintenance. The best thing for you to do is come to our
next
Club meeting (this month there's only one for all our members and
friends -- in Manhattan on 34th Street, but we normally have meetings
both in the Bronx and in Brooklyn), and ask anybody there for guidance. We will
be glad to point you in the right direction.
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Question #159:
We live in a big old pre-war
building. Occasionally there has been a strong chlorine smell in the
taps or shower -- to the point where it stings the eyes. The city says
it is not them and they have tested the water inlet. It is something
in the building? Any ideas?
Post your answer
Answer:
Chlorine is in the water that the City supplies.
Ordinarily, it comes out of solution only when the water is heated.
For some reason, the escaping gases from your building's domestic hot
water heating system is bubbling up to your tap. Of course, you could
periodically run the hot water faucet and allow it to escape. But a
plumber should be brought in to install a vent to the roof. This
should not be very expensive.
Dick Koral
Answer:
This sounds like a serious problem which has to
be fixed right away. I can't believe that the water department just
said it wasn't a supply source problem. I would think that the quality
of domestic water should be an EPA issue. Has someone checked whether
it could be a situation with a faulty back flow check valve -- maybe
coming from a laundry room? I have back flow check valves on my
washers. It's a long shot but I think it has something to do with a
back flow problem in the building.
Answer: It is extremely unlikely that
enough chlorine in the potable water would escape to cause burning in
your eyes. It is more likely caused by a large amount of chlorine in
the waste piping due to discharge from clothes washing machines or
chlorine saturated waste water being dumped into a sink. It is
possible that there is a trap problem somewhere. I would look for the
problem in the drainage system before I would suspect the water
supply.
Jeff Eichenwald
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Question #158:
I was a superintendent almost 5 years, two
buildings no helper, and the new manager fired me without reason. I
don't have a contract, and did not get any vacation or vacation money.
I just want to know, is there anything I can do about it. Can I go to
the court (actually which court) or some thing else.
Post your answer Answer:
Call the Department of
Labor, they will interview you, and then can tell you whether or not
you have a case, and what to do about it. Also, if you are owed
vacation and sick pay, you could try suing in small claims court. Not
sure on what the limit is these days, but if the limit exceeds what is
owed you, you could possibly file twice, once for vacation pay, and
again for sick pay, keeping them both separate.
PGrech
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Question #157: I
have been looking for a work-out super job for quite some time. My
previous experience is in building maintenance and a fill-in super
during the summer. I am an HVAC mechanic at the moment. All of this is
listed in my resume, yet I never get an answer when I respond to a job
listing. Is it because I don't have any building licenses? I know that
to obtain most licenses you have to actually work in a building.
Post your answer Answer:
I don't think it's so much because you don't have licenses. As you
alluded to, licenses and certificates go with a building. I think that
somehow you must emphasize two things over all the others: the
experience you have, so that the prospective employer can understand
how hiring YOU would benefit THEM, and your good communication skills,
because for many employers communication skills are more important
than technical skills (as it should be). They want to understand that you will get along
with tenants, owners, etc. and can communicate your needs to your
boss, and can listen well, both to what your boss wants from you, and
to what your tenants want from you -- their complaints and requests -- and be responsible to take care of problems
as they come up.
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Question #156:
What are the OSHA regulations for building
employees? Do I need to offer training (work place safety, health
issues, etc) in order to be compliant with OSHA standards?
Post your answer Answer:
Go to
www.osha.gov and look
around. Dick Koral
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Question #155:
I live in a high rise apartment building, and our
kitchen gas stove does not have a vent. Isn't this a violation of some
NYC law or regulation? The super won't do anything about it.
Post your answer Answer:
Currently there are no
building codes that state that a gas stove or oven (other than for
commercial use) needs to be vented. So therefore you are NOT in
violation. However, the building code does state that a kitchen must
have two ways for air to flow. Example, a door and a window or two
doors in and out of the kitchen or a door and a vent from the
kitchen. Specifically, no mechanical vent for a gas oven is needed in
a residential kitchen other than the above.
PGrech
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Question #154:
How do I go
about getting an elevator apprentice job in New York City? I graduated
from a electronics technical school and also have six years as a
electronics technician and 1 year as a facilities technician.
Post your answer Answer:
First try the
unions, I believe local 1 or Local 2; Second, try the yellow pages for
elevator companies and call them. Third, check the NY times and Daily
News Sunday employment sections. Forth, go online to New York Times
employment and search.
PGrech
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Question #153:
The owners of
my building are constructing a new building within 5 feet of my
bedroom window. What are my rights as a tenant regarding noise control during
construction? For Saturday and Sunday construction I have been told
they require a permit. Do they have to display this permit to the
public? If they have permission to work from 9am - 6pm on a Saturday
and they begin working two hours early at 7am, what are my rights?
What protection from burglars around the work site is required? At the moment they can just slide past the gate and up some stairs
and peer in my windows. Am I allowed one day of quiet as a resident?
The construction is so jarring that I am becoming emotionally upset.
What can I do?
Post your answer
Answer:
The New York City Building Department can answer
all your questions regarding this inquiry. I believe they have
jurisdiction over these matters. Good Luck and I hope you get some
satisfaction.
Eugene Marabello
Answer:
Go to the NYC
Department of
Building Code Web site and click on the Table of Contents, because
the code is enormous. Your answer is in there, someplace!
Dick Koral
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Question #152: Is
it the super's responsibility to clean the windows for the incoming
tenant. Also, does the super have to clean the refrigerator and oven
for the incoming tenant?
Post your answer
Answer:
That all depends on the
agreement the super made upon being hired, known as the job
description. In many cases supers and their staff get extra
compensation for cleaning vacant apartments. In my building, we clean
the apartment including the appliances but not the windows. Windows
are extra.
PGrech
Answer: The answer is to that
question is YES, except when it's NO. Why? Because only you (the
super) and your manager/owner know what your agreement calls for in
those situations. If there is no contract that spells out whether or
not you're responsible for this type of duty, then it's probably too late now to
negotiate or renegotiate the terms, and you MAY be stuck with performing
whatever is "expected" of you. If you are a union member, you CAN ask your
union to help you (you CAN - but you may not WANT to). Also, see
this answer to a related question on our FAQs page.
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Question #151: I am interested in seeing whether
a gas-powered generator can be practically, legally and safely
installed to operate essential services during a blackout in a
residential co-op, 9 stories, 73 apartments, 24 car garage and
basement. Calculating @ 1kW
/ floor, X 10 floors to include a domestic water pump, gas/oil burner
with auxiliary pumps, elevator, etc, plus 1kW for the garage lights
and opener and heat-fans.
Could such a setup be installed in the boiler
room, electric meter room, garage, or yard, or on the garage roof?
Would the gas supply be likely to continue during a blackout? Could it
be dual fuel, to use our #2 heating oil as a backup? I found a nominal
8KW gas-powered generator on-line of only $2000 plus $500 for a
transfer switch. Since the next blackouts may possibly be prolonged
and frequent, might this be money well spent?
Post your answer
Answer:
The answer is yes.
However, you would need to speak to the Fire Department of New York to
find out if any permits or licenses are required to operate the
generator. Also, the generator must be properly vented to the outside.
You
can't vent it through the boiler stack. You would need to check the
code, but I believe a pipe leading out of the boiler room like into
the back yard maybe fine. Installing a steam turbine that
generates electricity from unused steam is usually referred to as
cogeneration,
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